I’m honored by the requests I’ve received to post on other sites in our Customer Experience and Contact Center community. I hope you will visit their sites to not only read my guest posts but also learn from the excellent advice which their teams and other guest posters share with you.
This month, I have posts on the following blog sites:
I also want to thank you for stopping by, reading my posts and sharing your thoughts with me here and on social media.
Wishing you and your Customer focused teams much success!
Filed under: banking, Call Center, Contact Center, Customer Communication, Customer Experience, Customer Service, Employee Engagement, Leadership Develpment, Training Tagged: | Call Center, Call centre, Contact Center, customer experience, Customer relationship management, Customer Service, Management, Training